1)Declaration

 

Xiamen Recend Industrial & Trade Co., Ltd. (be short for “RCD”,”we”, or “us”) are aiming to provide you with the information and reflective materials that you need in an efficient and timely way. And to promote the process, we require you to read and agree on every part of our policies and terms(be short for “terms” thereinafter). This policy and term apply to the use of The RCD Industrial & Trade Co., Ltd website( short for”website”) and to selling products(“single product” or “multiple products”) to our customers(“single customer”, a group of customers” or “you”). Our company reserves the right to alter this policy and term at any time without notice. The noting value date below is the last revising date of this policy and term. You may have a periodic visitation on our website to help you to check any alterations. If you do not agree to be under the restriction of this term, you could not use our website and not to purchase products from RCD Industrial & Trade Co., Ltd.

 

2)Online Product Catalog

 

RCD Industrial & Trade Co., Ltd makes every effort to ensure accuracy of information published in Online Product Catalog on this Website. However, RCD Industrial & Trade Co., Ltd  makes no representations about the information presented, which is provided “as-is” and without warranty of any kind. Information in Online Product Catalog on this Website is subject to change without notice.

Prices are subject to change at any time prior to acceptance of your order by RCD Industrial & Trade Co., Ltd . Our product variance information is displayed throughout the website. The prices of the products are those listed in the current quotation sheet at the date we accept your order or/and such other prices as you may agree in writing. All prices are exclusive of packing and shipping charges unless otherwise specified in any quotation sheet and agreed in writing between Customer and RCD Industrial & Trade Co., Ltd .

Product Conditions: RCD Industrial & Trade Co., Ltd specializes in discontinued industrial reflective materials solutions. Regarding every product’s condition displayed to the clients on the website,If we find a material error in supply, product condition or price, which affects your outstanding order, we will notify you of related corrections, and thereafter you may choose to accept the corrections, or cancel the order. If you choose to cancel the order, and your payment has already been submitted for the purchase, RCD Industrial & Trade Co., Ltd  will issue a refund in the amount of submitted payment.

 

3)Order Acceptance Policy

 

 Customers can Initiate an order through Website,Email,Phone or Fax. But our confirmation for receiving your purchase order does not means RCD Industrial & Trade Co., Ltd accept your order.

If there’s a difference for the listed terms between your purchase order or other documents and our policy and terms,we can process your order on a case by case basis.But we won’t accept your listed terms,and our policy and terms can always replace any other terms and conditions that may be specified elsewhere.

All orders are subject to the product supply availability by RCD Industrial & Trade Co., Ltd. We can restrict or cancel any order‘s quantities available for purchase on any basis, and also can change the quantity of any special offers at any time without prior notice. We reserve the right to reject any orders without any liability or advance notice.

Orders placed by new customers may require verification, which will cause delays in order processing.

 

Order Cancellation. With the written consent of RCD Industrial & Trade Co., Ltd, customers can cancel the order processed by RCD Industrial & Trade Co., Ltd,provided that products with “in stock” status are displayed in the customer order confirmation issued by RCD Industrial & Trade Co., Ltd,products that show other than “in stock” status in the customer order confirmation are non-cancellable and non-refundable.In the event of cancellation or other withdrawal of an order containing Products with status other than “in-stock” for any reason, shall not limit the costs of any other remedial actions that RCD Industrial & Trade Co., Ltd may obtain as a result of such cancellation or other withdrawal, reasonable cancellation or replenishment,including all expenses incurred and commitments made by RCD Industrial & Trade Co., Ltd for purchasing the products of this order, and the relevant expenses shall be paid by the customer to RCD Industrial & Trade Co., Ltd.Customer’s requests to reschedule an order are subject to acceptance by RCD Industrial & Trade Co., Ltd at its sole discretion. Orders can’t be cancelled or rescheduled after it has been handed over to the carrier by RCD Industrial & Trade Co., Ltd.

 

4)Terms of payment

 

 Customers agrees to pay the total amount of each invoice in full according to RCD Industrial & Trade Co., Ltd’s terms, and can’t counteract and deduct.All prices are in US dollars. Any difference due to currency conversion into US dollars will undertake by the client.

 

5)Tax

 

 Trade within China: RCD Industrial & Trade Co., Ltd is located in Xiamen, China, and by law, parts and goods delivered within China are subject to VAT.

International Trade：All applicable proforma invoices, PST, HST and/or GST fees and brokerage fees will be the responsibility of the customer and will be fulfilled upon delivery.

 

6)Delivery and ownership

 

 Shipping and delivery dates. RCD Industrial & Trade Co., Ltd’s goal is to proceed shipment and delivery as close to the customer’s required date as possible. Generally speaking, orders for “in-stock ”product will be shipped out in the same day if payment is received in full before 11:00 AM Beijing Time. But if payment is received after the shipping deadline, normally order will be shipped out in the next working day .

Orders for “pre-purchase product” will try to send out within the specified period when you submit your order to RCD Industrial & Trade Co., Ltd. Customer has known that shipment and delivery dates provided by RCD Industrial & Trade Co., Ltd are estimates only, and RCD Industrial & Trade Co., Ltd shall not be liable if such dates are not met. For avoiding any doubts, It should be regarded as timely delivery if RCD Industrial & Trade Co., Ltd deliver the product within 30 days of the required delivery date . Customer cannot cancel any other batch because of a delay in one batch.

 

Ownership and risk of loss. The carrier and delivery route will be arranged by RCD Industrial & Trade Co., Ltd unless specifically appointed by the customer.

If the customer appoints a carrier to RCD Industrial & Trade Co., Ltd, and RCD Industrial & Trade Co., Ltd delivers the product to the carrier (FOB origin, freight collect), ownership of the product and the risk of loss or damage during shipment will transfer to the customer.

For all other shipments, the ownership to the products and the risk of loss or damage in transit will be borne by the customer after the product has been shipped to the designated destination(Delivery at destination, freight prepaid and additional freight).

Export controls. All purchased products are subject to Chinese export control laws, restrictions, regulations and orders.All international orders will be exported from China in accordance with the Export Administration Regulations.

Customer agrees to comply with all applicable export laws, restrictions and regulations of Chinese or foreign agencies or authorities,and can’t export or transport products to any prohibited or embargoed country, or denied, blocked person or entity mentioned in any such Chinese or foreign laws and regulations.

Customer declares and guarantees that he is not in an embargoed country, is not on a list of prohibited persons, is not a denied, blocked person or entity and legally prohibited from purchasing products or services under this Agreement. Customers shall be responsible for any licenses required for import, export or re-export.

 

 7)After-Sales Service

 

RCD Industrial & Trade Co., Ltd. is an authorized distributor of the 3M reflective materials products on the Website. In case of product quality problems, we will assist in submitting complaint documents to 3M Company and track the results.

 

 8)Return Policy

 Return Material Authorization (RMA) Number. No returns of any kind will be accepted by RCD Industrial & Trade Co., Ltd unless accompanied by a unique RMA number.

To obtain the RMA number, Customer must either submit an online request for return authorization or send an email to the current salesperson before the return, and Customer must provide the following information: Customer name, applicable invoice number, serial number of the Product, and details of Product problems encountered by the Customer. After the issue of the applicable RMA number, Customer has 14 calender days  to return the Product and RCD Industrial & Trade Co., Ltd reserves the right to reject any unauthorized return, the return occurring after the 14-day period or the return of the Product not accompanied by a valid RMA.

 

Defective Product Returns. Customer may return defective Products to RCD Industrial & Trade Co., Ltd within the warranty period specified in the “Warranty Terms” section, and the replacement, repair or refund is at RCD Industrial & Trade Co., Ltd’s option.

 

Non-Defective Product Returns. Customer may request Product return within 15 calender days from the invoice date and RCD Industrial & Trade Co., Ltd will review all requests on a case-by-case basis. If Customer get the return authorization and Product is received by RCD Industrial & Trade Co., Ltd within 30 calender days of the date of invoice (Product must be in the same condition as when it was originally delivered), 20% of the original Purchase price will be retained by RCD Industrial & Trade Co., Ltd as restocking fee and then the remaining amount will be refunded. Products received within 30 calender days of the invoice date or in different condition will not be accepted.

 

Returned Products Must Be Complete. All Products must be returned in their entirety, including all original manufacturer boxes, packing materials, manuals, cables, and any other accessories provided by RCD Industrial & Trade Co., Ltd in the original shipment. RCD Industrial & Trade Co., Ltd reserves the right to reject the return of incomplete Products or choose to charge a restocking fee of at least 20% when the return is accepted. Customer must note the authorized RMA number on the shipping label of each box or write it on the shipping box. Customer is not allowed to write the RMA number on the original manufacturer’s box.

 

Shipping Costs. Customer is responsible for the cost of shipping returned Products; RCD Industrial & Trade Co., Ltd is responsible for the cost of shipping replacements for returned Products and will match Customer’s shipping method.

Transportation Insurance. Highly recommend the full insurance, to cover the loss and damages of the return shipment, and section of carrier or delivery which is able to provide the prove of the shipment is highly recommended as well. RCD Industrial & Trade Co., Ltd will not be liable for any loss or damages during the shipment of the return.

The returned products must be proper packed during the shipment. RCD Industrial & Trade Co., Ltd will not be liable for any damages might occur during the returning. To minimize the possibility of product damage in transit, The customer must properly place the product or the product original packing box in the shipping box with packing materials. customer must assure the products are proper wrapped with bubble wraps or packing foam. The shipment without packing foam, bubble wrap and PE(Anti-static) bag is prohibited. Return shipment preferred method is place each product into individual shipping box. If you must ship multiple products in the same shipping box, make sure each product is protected by anti-static bag, and separated by packing foam or bubble wrap. Products may not be returned as scattered or unprotected. Crushed or damaged shipping boxes cannot be committed for returns. Product must not be shipped unboxed or fully wrapped in bubble wrap and secured onto a pallet (As long as it is suitable for the size or weight of the product)

 

Rejection/reception products that incomplete or damaged during shipment. If a package containing products purchased from RCD Industrial & Trade Co., Ltd arrives at the customer’s location damaged or incomplete, the customer shall refuse to accept delivery from the carrier. If the customer does accept delivery of such packages, the customer must: (1) Note damaged or missing parts on the carrier’s delivery record so RCD Industrial & Trade Co., Ltd can file a claim; (2)Keep maintain the products as is and the original box and packaging upon arrival; and (3) By methods of calling RCD Industrial & Trade Co., Ltd customer service or contacting the RCD Industrial & Trade Co., Ltd account manager, notify RCD Industrial & Trade Co., Ltd on time, so that can arrange the carrier  inspection and pick up damaged or incomplete products. The customer will be deemed to have accepted the product if the customer fails to notice the damaged or missing parts and saves the product received with the original box and package, and fails to notify RCD Industrial & Trade Co., Ltd within five (5) days of products receipt, as if they arrived in perfect condition, and  general return policy of RCD Industrial & Trade Co., Ltd applies.

 

9)Limitation of Liability

 

Customer has no right, and RCD Industrial & Trade Co., Ltd is not liable for lost of profit, promotional or manufacturing costs, administrative costs, business interruption costs, data loss, removal or reinstallation costs, reputational damage or customer loss, punitive damages, intellectual property infringement, contract/order loss or any indirect, special, incidental or consequential damages of any nature.

Whatever the nature of the claim(whether it’s contract, tort, warranty or other claims),and customer’s any claim or compensation from RCD Industrial & Trade Co., Ltd shall not exceed the purchase price paid for the affected products.(RCD Industrial & Trade Co., Ltd’s maximum liability is to returns, refunds only.)

 

10)Limitation of Use

 

Products sold by RCD Industrial & Trade Co., Ltd are not recommended or authorized for use in life support, surgical implant, nuclear, or aircraft applications, also not recommended or authorized for any use or application where the failure of any single component could cause significant injury to persons or property. Customer agrees that using or selling products in such applications is at his own risk and agrees that RCD Industrial & Trade Co., Ltd and its affiliates will not be liable for any claims or damages arising out of such use.

Customer agrees to fully indemnify for RCD Industrial & Trade Co., Ltd and its affiliates from and against any claims, damages, losses, costs, expenses or liabilities to RCD Industrial & Trade Co., Ltd and its affiliates arising out of or in connection with the use or performance of the product in the above-mentioned applications, and to make its safe from damage.

Use of the Software will be subject to the terms of any accompanying manufacturer’s end user license.

 

11)Force Majeure

 

RCD Industrial & Trade Co., Ltd shall not be liable for delay in delivery or failure to perform its obligations due to causes beyond its reasonable control, including, but not limited to, product allocations, material shortages, labor disputes, transportation delays, unforeseen circumstances, natural disaster, acts or omissions of other parties, acts or omissions of civil or military authorities, government priorities, fire, strikes, floods, severe weather conditions, computer interruptions, terrorism, epidemics, quarantine restrictions, riots, or war. RCD Industrial & Trade Co., Ltd’s time for delivery  and performance will be extended by the period of such delay. RCD Industrial & Trade Co., Ltd can also, at its option, inform customer cancel the order or the remaining part without any liability.

 

12)Website Use Policy

 

Declaration of the content, copyright, and trademark. All media(download or sample), software, texts, images, pictures, UI, music, videos, logos, brands, artworks, and other content (commonly named  “Content”) on the Website is included but not limited to designing, choosing and arranging. The Content on the Website is possessed or licensed by RCD Industrial & Trade Co., Ltd or possessed by the original maker of the Content. And it is under the protection of copyright, trade dress, trademark law, and protection of various other intellectual property laws. Except special regulations in this Term, without prior express written consent by RCD Industrial & Trade Co., Ltd, there is no allowance for other websites, media, or for any commercial purpose to copy, record, forward, rent, broadcast, distribute, upload, attach, alter to making new works, implement, digitize, compile, translate or transmit to any other computers in any way. You are not entitled to any patents, copyrights, commercial secrets, trade dress, rights of publicity, or any rights or permission about trademarks. RCD Industrial & Trade Co., Ltd reserves all rights not expressly conferred in this agreement.

 

RCD Industrial & Trade Co., Ltd is the trademark or service mark of RCD Industrial & Trade Co., Ltd. All customized images, icons, logos, and service names are the trademarks and service marks of RCD Industrial & Trade Co., Ltd. And some pictures are offered by manufacturers. All other trademarks and service marks belong to the asset of each owner. It is strictly forbidden to use any logos or service marks of RCD Industrial & Trade Co., Ltd without prior express written consent by RCD Industrial & Trade Co., Ltd. RCD Industrial & Trade Co., Ltd does not recognize any proprietary interest in any trademarks and trade names except its own ones.

 

Visit and use this website. RCD Industrial & Trade Co., Ltd grants you a limited license to access and use this website, including displaying, copying, distributing, and downloading the content, but only for your personal, non-commercial use, provided that you do not modify the content of this website, any copyright, or other ownership statements. If you violate any website use policy, this license will be automatically terminated. Upon termination, you must immediately destroy all copies in your possession.

 

Website use restrictions. Except as express authorization above, you may not reproduce, modify, distribute, download, display, transmit, post, or transmit this website or its contents in any form without the prior written permission of RCD Industrial & Trade Co., Ltd. You may not attempt to gain unauthorized access to the Website. Unauthorized use of this website or any content may violate copyright laws, trademark laws, laws of privacy and publicity, and communications regulations and statutes. The following activities are also expressly prohibited without the prior written permission of RCD Industrial & Trade Co., Ltd: Monitoring or copying any content of the website via robot/crawl/automatic devices or manual process; “mirrors” any content on a website or other server; Collect or use product listings, descriptions or prices of competing or advantageous products from suppliers; and any conduct that imposes an unreasonable or excessive load on the website or otherwise interferes with its functioning.

 

Publish and transmit to this website. Except for the information subject to RCD Industrial & Trade Co., Ltd privacy and security policy, RCD Industrial & Trade Co., Ltd will not treat the information you post or transmit to the website as confidential or proprietary. By sending information to RCD Industrial & Trade Co., Ltd through the website (by transmission, posting, or otherwise), you agree that RCD Industrial & Trade Co., Ltd may use that information in any way and for any purpose, including RCD Industrial & Trade Co., Ltd’s business purposes, subject and only to RCD Industrial & Trade Co., Ltd’s Privacy Policy. You may not post or transmit any threatening, defamatory, pornographic, inflammatory, profane, or otherwise inappropriate content. RCD Industrial & Trade Co., Ltd reserves the right to edit, delete and transmit files and information deemed inappropriate.

 

The accuracy of information and disclaimer.RCD Industrial & Trade Co., Ltd has made every effort to to present the content on website accurately, but additions,deletions and changes may occur. The content on the website is provided “as it is”, neither RCD Industrial & Trade Co., Ltd nor its representatives make any representations or warranties regarding the content. To the maximum extent permitted by law, RCD Industrial & Trade Co., Ltd and its representatives expressly disclaim all implied warranties in connection with the site or its content, including but not limited to, implied warranties of merchantability, completeness, timeliness, correctness, non-infringement, or fitness for any particular purpose.

Limitation of Liability

 

Under any condition, any claim or damage (whether direct or indirect, special, incidental, accidental or punitive) arising out of your access to or use of (inability to access or use) the content of this website, neither RCD Industrial & Trade Co., Ltd nor its affiliates shall take any responsibilities. Even if RCD Industrial & Trade Co., Ltd has been advised of the possibility of such damages.your access and use this website is at your own risk.

 

Links to this website

 

RCD Industrial & Trade Co., Ltd does not review or control the links to this Website or the third party websites that this Website links to, and not responsible for its contents and makes no represent that its contents are accurate or appropriate. Your use of such third party websites is at your own initiative and risk, and may be subject to the terms of use of such other websites.

 

Privacy Policy

 

In order to protect the privacy of each person or entity, RCD Industrial & Trade Co., Ltd hereby releases this privacy policy. This statement sets out the key points of relevant policies which are established to protect the personal information you provide when visiting this website.

 

Definition

 

Personal Information: refers to all kinds of information recorded electronically or in other ways that can  solely, or in combination with other information,  identify or reflect any activity of a specific person.

Personal Information Deletion: refers to the act of removing Personal Information from the system involved in our daily commercial practices, so that such Personal Information can be kept in a state that cannot be retrieved or accessed.

Other Information means any data or information from our server which is recorded our unlocked automatically by this website. Such information may include but not limited to the keywords you have entered, webpages you have visited, operating status, network environment, abnormal logons and other necessary information that is kept at our server in an objective and clear way. Such information cannot be used to identify your personal identity and shall not be regarded as Personal Informaion.

You hereby confirm of being an adult when you start using this website. If you are a child under the age of fourteen, you need your guardian to agree to your use of this website.

 

Information Collection

 

To facilitate your visit of this website or to provide you with our further services after your visit, we may ask you to provide your Personal Information. It is upon your sole discretion regarding whether you should provide the Personal Information to us. If you do not want us to collect your personal information, please do not submit it to us. In addition to Personal Information, we will also collect other information during your visit to this website. This information is not directly or indirectly related to individuals, and is clustered, anonymous, or desensitized. It mainly refers to other information about your visit to this website, such as the frequency of visiting related pages.

We may collect your domain name rather than your email address. At the same time, we will also try to save a “cookie” on your computer’s hard drive so that the server can recognize your computer when you visit again, and collect the statistical data of your  visit towards certain parts of our website.

The type and amount of information we collect depends on how you use this website. We collect aggregated statistical information. This is to help us improve website navigation function and assess the effectiveness of the entire website visit experience.

 

Use of personal information

 

Providing us with your Personal Information helps us improve the relevance of our website to you, helps us communicate with you, helps us to assist you in purchasing our products, and helps us to authorize your access to the restricted area of website. The personal information you provide may be stored and processed on the server used by us or any affiliated company. By submitting such information, you agree that we can transfer this Personal Information to a place outside your home country.

Only for the purpose of providing you with better services, we may share certain part of your Personal Information with affiliated companies from time to time, and your personal information will not be shared with third parties for affiliated companies’ own marketing or business purposes.

(1) We will only share necessary and reasonable Personal Information and are bound by the purpose stated in this privacy policy. If the affiliated company wants to change the purpose of processing Personal Information, it will once again seek your prior authorization. (2) When it involves mergers, acquisitions or bankruptcy liquidation, if it involves the transfer of personal information, we will require new companies and organizations that hold your personal information to continue to be bound by this privacy policy, otherwise we will require the company or the organization asks you for authorization again.

We will only share your Personal Information for legitimate, necessary, specific and clear purposes, and will only share necessary Personal Information.

We will only publicly disclose your Personal Information under the following circumstances:

(1) After obtaining your explicit consent.

(2) In the case of compulsory compliance with subpoenas or other legal procedures, litigation or mandatory requirements of government authorities, if we sincerely believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or It is necessary to respond to government requests, and we may disclose your Personal Information.

 

Use of cookies and similar technologies

 

A cookie is a plain text file stored on a computer or mobile device by a web server. The content of a cookie can only be retrieved or read by the server that created it. Each cookie is unique to your web browser or mobile application. Cookies usually contain identifiers, site names, and some numbers and characters. We may use technologies such as cookie tags and scripts, which are used to analyze trends, manage websites, and track users’ websites to obtain and collect statistical information about the entire user group. We will receive individual or aggregated analysis reports collected through the above technologies. RCD Industrial & Trade Co., Ltd will not use cookies for any purpose other than those stated in this privacy policy. You can manage or delete cookies according to your preferences. You can clear all cookies saved on your computer, and most web browsers have a function to block cookies. If you delete cookies, you need to personally change user settings every time you visit this website. At the same time, please also note that certain contents of this website may require the use of cookies, and disabling cookies may affect all or part of your browsing of these contents. Like most websites, this website collects specific information and saves it in log files. Such information may include Internet Protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. RCD Industrial & Trade Co., Ltd will not associate the automatically collected log data with other information we collect.

 

Information security

 

This website will strictly manage and protect the Personal Information and sensitive Personal Information you provide. Unless you explicitly agree to disclose part of your Personal Information or sensitive Personal Information in the relevant part of this website, this website will keep your personal information or sensitive personal information strictly confidential. No information about you will be disclosed or sold to third parties. Except for the clearly stated confidential information, any other information (including questions, suggestions, opinions, etc.) you provide to this website is not regarded as confidential information.

 

Links to other websites

 

The RCD Industrial & Trade Co., Ltd website contains links to other websites is provided only for your convenience. This website has no control over such third parties and cannot provide any express or implied guarantees for the content of the links, and such links are not regarded as the recommendations or authorization of the content of the link by this website; RCD Industrial & Trade Co., Ltd also has no control over the privacy or data protection policies of third parties, and such third parties are not bound by this statement. RCD Industrial & Trade Co., Ltd is not responsible for the information collection practices, privacy policies, or content contained in these websites.

 

Changes to this policy

RCD Industrial & Trade Co., Ltd will post any changes to this policy on a dedicated page, please check and understand in time.

For major changes, we will also provide more noticeable notifications. The major changes referred to in this policy include but are not limited to:

(1) Our service model has undergone major changes.

(2) Significant changes have taken place in our control rights.

(3) When the personal information security impact assessment report shows that there is a high risk.

(4) Your right to participate in the processing of personal information and how to exercise it has undergone major changes.

(5) When the department responsible for handling personal information security, contact information and complaint channels change in RCD Industrial & Trade Co., Ltd.

 

This privacy policy takes effect from the date of update.